GE Profile Refrigerator Not Cooling — What To Do?

GE Profile refrigerators are known for their efficient and modern design. But can you handle it if one day the fridge won't cool? Well, don’t worry! We have done the research and compiled solutions you can apply if your GE Profile refrigerator is not reaching the expected temperature.

If your GE Profile Refrigerator is not cooling, you can try any of the following steps:

  • Adjust the temperature control settings.
  • Rearrange the contents of your fridge.
  • Clean, fix, or replace the door gasket seal.
  • Clean the condenser coils.

The solutions provided are fairly simple to accomplish and you can try any of them in your home without calling a customer care service or paying a repairman. Continue reading as we delve into all the necessary details you need to complete these tasks successfully.

Open refrigerator filled with food in kitchen, GE Profile Refrigerator Not Cooling — What To Do?

How Do I Fix A GE Profile Refrigerator That Is Not Cooling?

The following are methods GE recommends their users to try if their refrigerator is not cooling, and they need to bring back the temperature to their desired level.

Adjust The Temperature Control Settings

GE Profile refrigerator units have a built-in adjustable temperature controller. They allow the owner to modify the coolness of both the refrigerator and freezer compartment.

Hand sets temperature of refrigerator

For some refrigerator models, you can find each temperature controller separately, allowing one compartment to have a different temperature setting than the other. Some models have one controller, but it will operate the same way.

Adjusting The Temperature On Dual-Control Models

For the temperature of your GE Profile fridge, "5" is the default setting of both the refrigerator and freezer compartment. The temperature control knobs appear different on certain models, and their location varies as well. These controllers are always marked for the owner to easily spot and are labeled with the corresponding compartment.

Switching the knobs to the left will raise the temperature in the unit, making it warmer. You can verify this by looking at the number that the knob is pointing to, or the number that is being displayed in the controller. A smaller number means that you have adjusted the coolness setting of your fridge to a lower level.

Conversely, turning the knob to the right will increase the coolness setting, lowering its temperature and making it colder. The numbers on the settings represent the level of coolness for your refrigerator where "1" is the lowest setting, and "9" is the coldest.

Some GE Profile refrigerators have a screen and buttons on the outer side of the door compartments. All you have to do is apply the same principles as we have explained above, with the change of pressing a button instead of turning a knob.

It is important to note that all adjustments should be done one at a time. Wait an interval of 12-24 hours for the temperature to stabilize before changing it again, and then repeat the same process until you have reached your desired level of temperature.

Adjusting The Temperature On Single Control Models

On single control models, you will find that the temperature knobs either have numbers or symbols and should operate the same way a dual-controller would. Refrain from adjusting the knobs to a couple of settings in one turn and only do so when you are switching the cooling system off, which you can do by moving it all the way down to "0."

Rearrange The Contents Of Your Refrigerator

The arrangement of the food containers inside your fridge can influence the airflow inside the compartment, and overstuffing will make it harder for the fridge to maintain the desired temperature.

For example, bigger and bulkier items that you store in your fridge have to be placed in an area that will not block the air vents placed further back inside.

If possible, keep all food containers that are big enough to block the air vents near the opening or at the front edges of the fridge shelves. This is so that the cool air can easily flow out of the vents.

Make sure that there is enough space in between all containers as well. Also, they should not prevent the refrigerator door from closing.

Woman looking in the fridge in her cozy loft apartment

Clean, Fix, Or Replace The Door Gasket Seal

The gasket seal is the rubber material that runs along inside the door of your refrigerator, just near the outline. Its only function is to make sure that your fridge's door is sealed tight so that the cool air stays in and the warm air stays out.

The door gasket regulates the temperature of your refrigerator, so it is important that it stays in top shape, with no dirt, tears, or holes that can cause the cold air to flow out.

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How Do I Clean A Door Gasket?

Much like any silicone material, wiping it with a clean piece of damp cloth can immediately remove any stuck food pieces and gunk that stains the gasket. If the dirt is more stubborn than expected, you can concoct your own cleaning solution and use an old sponge or toothbrush to scrub off the filth.

Beautiful and happy housekeeper cleaning refrigerator doors

How Do I Fix A Door Gasket?

If you find that your refrigerator gasket is not sealing your door tight, it could be that the material is not properly attached to the door. A simple fix is to use a tool that is small enough to fit in between the spaces of the gasket folds.

By pushing the innermost fold against the door, you can reattach the gasket back into place and prevent the cool air from escaping through the gap. You can also watch this video below for a demonstration of adjusting the gasket.

How Do I Replace A Door Gasket?

Broken refrigerator door seal

If the door gasket is damaged beyond repair, remove and replace it with a new one. Use a tool that is thin enough to pry the gasket off the fridge door.

Once a wide-enough part of the gasket is available for you to grab, you can go ahead and carefully remove it by hand. But make sure that the inner surface of the door is not scratched or damaged in the process.

In some instances, the gasket is attached directly to the door of the fridge and a screwdriver is needed to loosen the attachment that is keeping it in place. Once the screws are loosened, you can remove the gasket and fasten it in the new one.

Remember to insert the screws back in place to ensure that the door gasket is providing an impenetrable seal.

Clean The Condenser Coils

Male technician repairing refrigerator indoors

In older GE Profile refrigerator models, condenser coils are located where constant cleaning is needed. When the condenser coil becomes too dirty, it becomes hard for it to release the heat produced by the refrigerator. This, in turn, effectively affects the cooling system of the unit.

To clean a dirty condenser coil, remove the collected filth that has coated the exterior with a brush or a hand-held vacuum. You should unplug the appliance from the socket before doing any maintenance to prevent an electric shock.

How Do I Reset My GE Profile Refrigerator?

While GE Profile refrigerators do not come with a reset button, there are still methods you can try to reboot your unit's system at home. Note that some models might have a more specific process for rebooting, but below is a step-by-step guide that you can follow:

  • Step 1: Carefully move the appliance to a wide space to expose the plug.
  • Step 2: Unplug from the power source and wait for 30 seconds before plugging it back again.
  • Step 3: Turn the freezer's shutoff switch off, and wait for another 30 seconds before turning it on again.
  • Step 4: Proceed to press the icemaker's shutoff switch three times to complete the reboot.

With other GE Profile models such as GE Arctica and GE Profile French-Style refrigerators, you do not need to follow these steps for a reset. These later models come with a control board capable of running its own diagnosis when needed.

It is advised that if the self-diagnosis, reboot, or the other methods suggested here did not fix the issue, it is time to call a service for a check-up. Be sure that the fridge is kept turned off until the repairman comes so that the symptoms do not disappear.

Do I Need To Reset The Fridge After A Power Outage?

There is no need to reset the fridge after a power outage. Just like other appliances, unplugging the refrigerator to prevent damage from a power surge is enough precaution.

If the energy had just been on, you'll have to wait for a few minutes for the fridge to begin cooling again, and 12-24 hours before the temperature takes off. This is especially true if the power has been out for a long time.

Is GE Profile Worth The Money?

A kitchen with maple wood cabinets, a white granite counter top, and stainless steel GE appliances

While GE is not the most budget-friendly brand offering quality refrigerators, GE Profile promises a wide range of contemporary features on a par with other leading international brands.

The design is appropriate for any household that can benefit from programming, connectivity capabilities, and modern characteristics a typical refrigerator would not have.

To Wrap Up

You can troubleshoot a GE Profile refrigerator that is not cooling by following any of the four methods we have covered. They include basic maintenance steps that also guarantee your fridge's overall performance so that you enjoy its optimal condition for a longer period of time.

Made it to the end? Check out some of our other related posts!

GE Ice Maker Not Working: What To Do?

How To Fill The Gap Between Fridge And Cabinet

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