How to Reset a Wyze Door Sensor [Step-by-Step Guide]

The Wyze Door Sensor is a compact and reliable device that alerts you when a door or window is opened.

It's a valuable addition to any smart home setup, helping you monitor your home's security with ease.

So if it stops working, resetting it may be the solution you need.

In this post, we will guide you step-by-step on how to reset your Wyze Door Sensor. Keep reading to find out!

Wyze sense smart sensor on desk - wyze door sensor

Step-by-Step Guide

Below is a simple reset guide for the Wyze Door Sensor:

  1. Remove the sensor: Use a flat tool like a credit card or butter knife to gently remove the Wyze sensor from the door.
  2. Open the app: Launch the Wyze app and find the sensor you want to reset.
  3. Delete the device: Tap the gear icon to access settings, scroll down, and select 'Delete Device.'
  4. Reinstall the sensor: Attach the sensor back to your door.
  5. Reconnect in the app: Open the Wyze app, tap the '+' icon, and follow the prompts to add a new device.

You might also like: Are Wyze Outdoor Cameras Waterproof?

Resetting a Wyze Door Sensor [Detailed Guide]

Wyze Sense, Smart Sensors

Below is a more detailed guide to resetting a Wyze Door Sensor

Opening the Wyze Sensor

Removing the Battery Cover

To open the Wyze door sensor, gently insert a thin flat tool into the groove on the sensor's edge, such as a small screwdriver or your fingernail.

With a gentle twist, pry off the battery cover, taking care not to damage the casing.

Taking Out the Battery

After removing the battery cover, you can access the battery. Gently remove it, using a non-conductive tool if needed to prevent component damage.

Hold the sensor securely to avoid dislodging internal parts. Once the battery is out, proceed with resetting or maintenance.

When done, replace the battery and fasten the cover securely.

Resetting the Door Sensor

Close-up Of A Technician's Hand Resetting Security System Door Sensor

Locating the Reset Button

First, find the reset button on your Wyze door sensor, usually on the side as a pinhole or recessed button.

Ensure the sensor is powered on, indicated by a small LED light.

Holding Down the Button

Next, gently press and hold the reset button using a thin object like a paperclip or toothpick.

Apply pressure for a few seconds, ensuring the button is fully pressed.

Awaiting Confirmation Light

After holding the button, release it and look for a confirmation light.
The door sensor's LED should change color or flash, signaling a successful reset.

Once you see this light, your Wyze door sensor is reset and ready for setup through the Wyze app.

Reassembling the Wyze Sensor

The man reassembled the Wyze door sensor and positioned it onto the door.

Placing in the New Battery

After resetting the Wyze Door Sensor, begin reassembly by carefully inserting the new battery.

Ensure the positive (+) side faces up and aligns with the sensor's terminals. Slide the battery into its compartment, making sure it sits snugly and securely.

Closing the Battery Compartment

With the new battery in place, align the battery cover with the sensor's shell, ensuring the screw holes match.

Using a precision screwdriver, gently tighten the screws, being careful not to overtighten and risk damaging internal components.

Reconnecting the Sensor to Wi-Fi

A close-up view of the hands of a lovely woman turning the Wyze door sensor lock to unlock the door from inside a hotel or apartment room. This keyless, intelligent safety home system offers an emergency unlock activation feature.

Restarting the Wyze App

Before reconnecting the sensor, restart the Wyze app. Close it completely and open it again.

This solves minor communication issues and ensures a smooth setup process.

Following the Setup Guide

To reconnect your Wyze Door Sensor, follow the Wyze Sense Setup Guide. Select the sensor type and camera for connection.

Use the reset pin to press the reset button until the red light flashes three times. Then, follow the on-screen instructions to complete the reconnection.

Be sure to read: My Wyze Lock Calibration Failed – Why? What To Do?

When Should I Reset my Wyze Door Sensor?

There are several scenarios when resetting your Wyze Door Sensor might be the best solution.

We've compiled a list of common situations where a reset might be necessary to help you determine if it's the right step for you:

Connectivity Issues

A woman attempting to use her mobile phone to open a door, encountering connectivity issues.

Sometimes, your Wyze Door Sensor may have difficulty maintaining a stable connection to the Wyze app or hub.

This could be due to interference, poor Wi-Fi signal, or other factors.

Reset the sensor to re-establish a strong connection, ensuring real-time alerts and seamless communication between the devices.

Persistent Unresponsiveness

If your sensor stops detecting open or close events, it may become unresponsive.

This can happen for various reasons, such as interference, incorrect sensor placement, or software glitches.

Resetting the sensor restores it to its default settings, which often resolves unresponsiveness and restores proper functioning.

Unexpected Battery Drain

A Wyze Door Sensor typically has a long battery life, but if you find that it's depleting faster than usual, it could be due to a malfunction or software bug.

Resetting the sensor can help refresh its settings and software, potentially resolving abnormal battery consumption.

Frequent False Alarms

False alarms from your sensor can be quite disruptive and concerning.

These can occur if the sensor is misaligned, experiences interference, or has calibration issues.

When you reset the sensor it will recalibrate it, making it more accurate in detecting genuine open and close events, thereby reducing false alarms.

After a Software Update

In a smart home setting, amidst home automation devices and app icons, a man employs his smartphone with a smart home security app to effortlessly unlock the door of his house.

Occasionally, after a firmware or software update, your Wyze Door Sensor may not work as expected.

The update may introduce new settings or compatibility issues that can disrupt normal functioning.

Resolve any glitches or incompatibilities introduced by the update, restoring optimal performance, by doing a reset.

Changing Wi-Fi Network

When you change your home Wi-Fi network, your Wyze Door Sensor may not automatically reconnect, as it is still trying to connect to the previous network.

Resetting the sensor allows you to set it up again on the new network, ensuring a stable and reliable connection.

In these scenarios, a reset should easily revive your Wyze Door Sensor.

Hence, if issues persist, Wyze support can assist or consider a sensor upgrade for a seamless experience.

Troubleshooting Common Issues

A woman secures a smartlock on the entrance door using her smartphone, embodying the concept of utilizing smart electronic locks for keyless access.

When resetting a Wyze door sensor, you may encounter some common problems.

Issue 1: Sensor not resetting - If the door sensor is not resetting, ensure that the sensor's battery is properly installed and has ample power.

If this isn't the issue, you can try removing the sensor from the Wyze app, then re-adding it to the app.

Issue 2: Difficulty in reconnecting the sensor - When re-adding the sensor to the Wyze app, make sure the sensor is in pairing mode.

Also, ensure that the Wyze app and the device hosting the app are connected to the same Wi-Fi network as the Wyze bridge.

Issue 3: False alarms or unreliable notifications - Check the sensor's mounting location and ensure it's securely attached to the door.

Adjust sensor sensitivity in the Wyze app if needed. If the issue persists, you may need to replace the sensor or consult Wyze Support for assistance.

In Closing

To sum it up, resetting a Wyze Door Sensor entails holding down the setup button for 20 seconds, following the LED color changes, and setting up the device again.

With this information, you can confidently reset and reconfigure your Wyze Door Sensor with ease.

We hope this guide assists you in effectively managing your Wyze Door Sensor.

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