Samsung Washer Won’t Drain – What To Do?

A working washing machine is absolutely crucial to any household, especially when you don't have plans to go to the laundromat. Samsung makes some of the most dependable and durable washing machines available today. But what do you do when your Samsung washer doesn't drain? And what causes this? We've researched the answer to these questions, and in this post, we will answer them for you.

Here are a few common reasons why your Samsung washer may not drain:

  • Drain pump problems
  • The drain hose is stopped up
  • Water level control issues
  • Electrical problems
  • Worn or loose water inlet valve
  • A frozen drain hose
  • A clogged coin trap
  • Faulty pressure switch
  • Switch assembly & door lock malfunctions
  • A clogged drain hose
  • Uneven loads

If you open the lid to your washing machine only to find that the water has not drained during the wash cycle, it can be very frustrating. As you can see, several reasons may cause your Samsung washer to stop draining. Continue reading to learn more about how to troubleshoot these issues.

modern laundry room with white washing machine, gray floor, wood cabinets. Samsung Washer Won't Drain - What To Do

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Drain Pump Problems

If the drain pump is malfunctioning or has broken, the machine may fill up with water but it will not drain properly. The pump could be clogged by a piece of clothing that is obstructing its mechanism or it could simply be faulty. To fix this, shut off the machine and then manually drain it. Check your user's manual for instructions on how to manually drain your Samsung washer.

If the pump is clogged, remove any obstructions from the inside of it. Most Samsung washers have removable covers on their pumps. You can see the filter screen inside the pump and if it is clogged with grime or debris, clean it using your hands or by running it under the bathtub faucet.

If your Samsung washer is a top-loading machine, the pump will typically be in the back of the washer. If you have a front loading machine, check behind the front door on the bottom for the pump.

Always remove any lint from the filter when cleaning the pump, as it can fall into the pump as well. Also, take a look at the impellers on top of the pump to ensure that they are free from obstruction and are not sticking. Once you have determined that the pump is good, close the cover and re-start the machine.

If you do not hear the pump start once you turn the machine back on, it's possible that the pump is no longer working, and you'll need to buy a new one. You can replace the pump yourself if you have the skills, or you can have an appliance technician replace this for you. Depending on the washing machine model that you have, you can expect to pay around $50 for a Samsung drain pump.

The Drain Hose Is Stopped Up

If the drain hose has a blockage, it can also cause the washer to stop draining or prevent it from draining completely. You can check the drain by taking the hose out of its standpipe and then pouring a liter of water into the pipe to determine if the drain is clear.

If the water begins to overflow, there is a clog in the hose and it will need to be cleared of this obstruction. If the water flows through freely, the hose is not the issue. Also check the hose for bends and kinks, which can also cause drainage issues.

You can use a wet-dry vac or manually drain the water from your Samsung washing machine to manually drain the water that you poured into the hose.

Water Level Control Issues

Similar to other washer brands, some Samsung washing machines can be prone to water level control problems. If the machine isn't draining, this could definitely be a potential culprit.

Take a look at the control panel on your washing machine and look at the valve for the water level. If the valve is clogged, you can pour vinegar inside of it to clear it out. However, if it is corroded, you will need to replace it. You can check your user's manual for assistance on how to locate the water level valve.

See this vinegar on Amazon.

Electrical Problems

Electrical problems can cause a slew of issues with your washing machine. Though Samsung washers have great electrical systems, they can become problematic after several years of use.

If there are issues with fuses or the wiring within your washer, it could translate to the washer failing to drain properly, and it could also mean that the washer may need to be replaced. In this case, it may be best to contact a repair technician to troubleshoot the electrical issue.

Worn Or Loose Water Inlet Valve

When the inlet valve is loose or worn, it will allow water to pour into the drum when it shouldn't. Inlet valves can become defective after about four or five years and should be replaced when they do. If the inlet valve is defective, the drum of the washer will fill up and it will not drain until the valve is replaced.

A Frozen Drain Hose

If your washer is located in a cold basement or storage room, it's possible that the drain hose has become frozen. This usually happens in climates where temperatures can reach below freezing during the wintertime.

To determine if this is the case, try disconnecting your drain hose from the washing machine and then rotate it manually with your hand. If you're unable to rotate it, chances are that it is frozen in place and will need to be replaced with a new one. In rare cases, you may be able to thaw out the drain hose, though it may crack once it's completely thawed out.

A Clogged Coin Trap

Most Samsung models come with a coin trap to catch any foreign objects before they enter the drain line. If the coin trap on your washing machine is clogged, it can prevent the washer from draining after the rinse cycle.

Checking the coin trap after each wash or at least once a week can prevent it from becoming clogged with debris and other obstructions. You can usually remove the debris manual with your hand or wipe the trap down using a damp cloth.

Faulty Pressure Switch

A faulty pressure switch can cause the drum of your washer to overflow, as it will not shut the water off at the proper time. The water will continue to move forward to the drum, causing the washer to overflow and fail to drain.

If the switch is faulty, you will need to replace it as soon as possible, as it can lead to serious water damage in your home. You can take a look at your user's manual to find out how to locate the pressure switch and to determine if it is malfunctioning or not.

Switch Assembly & Door Lock Malfunctions

Cropped shot of handyman with toolbelt and clipboard checking washing machine in bathroom

Door lock and switch assembly malfunctions are probably the most common reason why a Samsung washer may fail to drain. If the door is closed, the washer will not operate. However, if the door doesn't latch, the washer will not drain until it's closed completely. The switch assembly allows the washer to determine when it's time to move to the next step of the wash cycle.

If the assembly is damaged or corroded, the washer will not know when to start the drainage process. You can use your user's manual to troubleshoot the door lock issue. However, if the switch assembly is the issue, you may need the help of an experienced technician. You can also test the switch assembly yourself using a multimeter.

Check out this multimeter on Amazon.

A Clogged Drain Hose

Drain hose clogs happen fairly often and can definitely result in your washer feeling strain. Samsung washers come with a drain hose in the back, similar to other washers. When this hose becomes clogged with debris or small pieces of clothing, the water will not drain from the drum of the washer. You can unclog the drain hose using a straightened metal hanger or by running the hose under the bathtub faucet.

Uneven Loads

You may not think about the way that you place clothing in the washer drum, but it matters. If you place a large load or a single large item in the washer, be sure to place it evenly around the drum. If not, it can cause the drum to become unbalanced and throw the machine off when it's time to drain and spin.

The machine may stop during the process, leaving you with a washer full of soapy water and wet clothes. After you re-balance the load, try to restart the cycle again.

How Do You Force Drain A Samsung Washer?

To drain your Samsung washer manually, start by unplugging the washer from the electrical outlet. Next, remove the emergency drain cap by untwisting it and pulling it out. Once it is removed, the water should feed inside the drain bowl. Replace the cap after the water has filled the bowl and then replace the filter cover.

How Long Is A Samsung Appliance Warranty?

Samsung has a 24-month warranty on its appliances and an extended warranty of 1 to 5 years.

Wrapping Things Up

We hope that this has provided you with enough information on the most common reasons why a Samsung washer may not drain. Remember, in some cases, you may be able to troubleshoot and fix the washer yourself. However, if the issue is too advanced, be sure to contact a repair technician to avoid damaging your warranty.

Before you go, be sure to check out some of our other posts:

Roper Washer Won’t Spin – What To Do?

Can You Wash Pillows In A Washing Machine?

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